WHO AM I WORKING WITH?
We provide every customer priority access to a personal account manager. Think of it as your personal book concierge who does all the leg-work when it comes to comparing prices, searching for titles, ordering books, and ensuring quick delivery.
IS THERE A FEE OR CONTRACT TO USE THIS SERVICE?
The cost to you is exactly $0. There's no contract and no exclusivity agreement. We believe our prices and our customer service are enough to bring you back.
HOW DO I PLACE AN ORDER?
Start with an email or call to our staff, let us know the books you need and we'll do the rest. After finding your books, we'll send a proposal for your review, and, if approved, we'll get your books moving your way. And just so you know, sometimes product arrives in multiple shipments.
HOW DO I PAY FOR MY ORDER?
We try to make payment as easy as possible. There's no need to pay us when you place your order, we'll simply email you an invoice within 24 hours and you can pay securely online with a credit card or mail a check to our office.
HOW DO YOU BEAT EVERYONE ON PRICE?
Givington's partners with publishers and distributors across the country, to make sure you always get an awesome price. We also do our best to limit our overhead...and you reap the benefits! If we don't have the best price, we'll gladly point you in the right direction.
WHAT BOOKS DO YOU HAVE AVAILABLE?
I'm so glad you asked. Essentially, we have access to every book you might need and we're happy to help you track it down.
WHAT ABOUT SHIPPING COSTS?
Any bulk or group order over a quantity of fifteen books qualifies for free shipping. We'll have it at your door for free in 6-9 business days (many times sooner). If you need it quicker, we'll tack on a small expedited shipping charge and keep you up-to-date on the progress of your order.
WHAT'S YOUR RETURN POLICY?
Feel free to send some books back. We offer 100% credit on your Givington's account for any eligible returns within 30 days of receiving your order. (Just an FYI, any return shipping costs are your responsibility.)